Best Fire Records Management Software (FireHouse being replaced by ESO)

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    • #12795
      Lukasz KasprzykLukasz Kasprzyk
      Participant

      Hello everyone,

      I am looking for some recommendations or feedback about what fire RMS software is being used by Departments out there that provides modern functionality and combines fire prevention world with fire suppression world all in one, plus maybe has tablet/app capabilities where users can view property/occupancy data in the field.  We use FireHouse software which is a bit outdated and the company that owns this software announced yesterday that they recommend all their clients to upgrade to their newer ESO Fire (based out of US) software in September of this year. I know that several department in Ontario such as Richmond Hill, Central York, London, Norfolk use FireHouse so I am curious to see what those departments will be doing. Other RMS that I know that is also used out there is “Amanda” and “CriSys”.

      Please reply to this post and name the RMS software your department is using and maybe a couple of points about pros and cons.

      Thank  you very much

    • #12796
      Joseph GardinerJoseph Gardiner
      Participant
      • City: North Bay
      • Department Name: North Bay Fire & Emergency Services

      Hello Lukasz,

      We have our own build that our IT department created although we are switching to CriSys. We have had CriSys for two years now and it is not up and running yet so I cannot tell you much about it.

      Good luck,

      JoeG

    • #12797
      Michael BurnsMichael Burns
      Participant

      Hi Lukasz,

      We use FDM. It does the trick. I don’t have experience with other systems, so I can’t compare. There are modules that have been added over the years, but we haven’t caught up.

    • #12798

      we are going with ICO technologies. its been in the works for almost 2 years now and i am just seeing the prevention portion of it now. Cornwall uses it and i think London as well. from what ive seen of it so far its alright. its a little tricky to understand everything due to the fact the company is based out of Quebec and they had to translate everything to english. it is supposed to have a mobile portion that i dont think we signed up for.

    • #12801
      John WilsonJohn Wilson
      Participant
      • Department Name: Perth Fire Services

      We use the ICQ Tech one that Nick mentions, it’s called BeeOn. Cornwall has the same version that we do but it’s clunky mainly due to the translation issue. Smiths Falls also has it. They’ve since upgraded to a newer version that is web based which is supposedly better but I haven’t seen it

    • #12803
      Lukasz KasprzykLukasz Kasprzyk
      Participant

      I appreciate the input and all responses so far. I would like to see more posts. Does anyone have ability to assess the software using an iPad or tablet?

    • #12804
      John WilsonJohn Wilson
      Participant
      • Department Name: Perth Fire Services

      There’s several other very similar threads on this. I’ve sent an email to Del to see if they can be combined. In the meantime, you might want to check back in the older threads for related ones.

    • #12807

      with our version of ICO (Beeon) in theory we should be able to use it on a tablet as it is cloud based. but apparently they have a specific mobile app that allows you to capture images and add them to the inspection file, as well as completing an order in the field and emailing it right away. im not sure of any other features as i dont believe we signed up for the mobile portion of our prevention module.

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