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February 4, 2019 at 11:24 am #9821
Good morning Jon,
I don’t know if there is a different reporting procedure.
I am interested to know who the testing agency was? CAN/UL? You may want to notify them and also the Electrical Safety Authority.
I have had a couple of instances now of owners buying CO alarms online not tested by any registered testing agency like CAN/UL. Obviously I had them remove the units immediately and purchase real ones.
Joe Gardiner, North Bay